choose your language! Italiano Deutsch Français Español Nederlands

SHIPMENTS

Rates for shipments to Italy:

Watch Deluxe, ships exclusively by DHL express courier and with fully insured shipping value, once your purchase is shipped you will receive notification with tracking number , so you can follow the shipment until delivery.

DELIVERY OF ORDERS GENERALLY TAKES PLACE IN 7-14 DAYS, should this time frame be exceeded the customer will be informed by one of our managers.

Delivery time 2-3 working days from shipment.

Purchases up to €1000, shipping cost €9.99

Purchases from 1000.01 to 3000 euros, shipping cost 29.99 euros

Purchases over 3000 euros, shipping cost 39.99 euros

Insured shipping for full value, with fast courier and delivery within 24-48 hours of shipment. Any customs costs to be borne by the consignee

International shipping costs (Europe):

Order’s delivery is between 7 and 14 days, if we need more time you’ll be informed by our manager

Delivery estimated in 3-4 working days from de departure

Watch Deluxe will ship your purchases with DHL express Courrier, with complete insurance, we’ll send you the tracking number of your order, so you can follow the shipping till the delivery.

Delivery estimated in 3-4 working days from departure

For purchases up to 1000 euros, shipping costs 19.99 euros

For purchases from 1000.01 to 2000 euros, shipping costs 29 euros

For purchases from 2000.01 to 3000 euros, shipping costs 39 euros

For purchases from 3000.01 to 5000 euros, Shipping costs 49 euros

Over 5000 euros shipping costs 69 euros

Insured shipping for full value, with fast courier and delivery within 24-48 hours of shipment. Any customs costs to be borne by the consignee

International shipping costs UNITED KINGDOM:

Order’s delivery is between 7 and 14 days, if we need more time you’ll be informed by our manager

Delivery estimated in 3-4 working days from de departure

Watch Deluxe will ship your purchases with DHL express Courrier, with complete insurance, we’ll send you the tracking number of your order, so you can follow the shipping till the delivery.

Delivery estimated in 3-4 working days from departure

For purchases up to 1000 euros, shipping costs 21.99 euros

For purchases from 1000.01 to 2000 euros, shipping costs 36.99 euros

For purchases from 2000.01 to 3000 euros, shipping costs 46.99 euros

For purchases from 3000.01 to 5000 euros, Shipping costs 55.99 euros

Over 5000 euros shipping costs 76.99 euros

N.B. All custom costs are up to the customer. If the customer decides not to receive the order, every costs for the return of the shipment (including any addictional custom and vat costs) will be deducted from the refund of the order.

International shipping costs outside Europe:

Order’s delivery is between 14 and 21 days, if we need more time you’ll be informed by our manage

Delivery estimated in 7 working days from de departure

Shipping costs 69.00 euros

Terms and conditions

For in-stock products, delivery is normally within five working days after payment. For products to be ordered, normally the shipping timeframe varies from two to four weeks, that is, depending on availability at the manufacturers’ warehouses, once the order is received the customer will be notified of an expected delivery date, Upon shipment, the customer is sent an e-mail with the tracking number or shipment number, so that the customer can keep track of the delivery.

For shipments outside the European community, any costs and customs fees, will be the responsibility of the buyer. It is possible that a product purchased through the site but later, upon verification at our warehouses, is no longer available, in which case the order will be canceled and the customer fully refunded through the same payment method used to place the order. Timelines for reimbursement vary depending on the type of payment made.

RIGHT OF WITHDRAWAL

Watch Deluxe pays special attention to the needs and expectations of its customers. We hope that you are always satisfied with your purchases at www.watchdeluxe.it.
Should you have second thoughts about the purchase you have made, you may still choose to return the product to us within ten days from the date of delivery and we will provide a replacement or refund.

In case of exercising the right of withdrawal within 14 (fourteen) days from the date of delivery of the products you will be entitled to obtain a refund of the amount paid for the purchase of the product that is returned net of shipping costs incurred by you to receive said product.
We will initiate the procedure for refunding the price of the product for which the withdrawal has been exercised and, where applicable, the shipping costs, within 14 days of receipt of your email with the notice of withdrawal or receipt of the product, provided that everything takes place within the time limits indicated above. The returned item must be in perfect condition , in case it is a withdrawal for reconsideration, and with the complete set of everything. If this is not the case, the refund will be issued only partially.
To exercise the right of withdrawal you must inform us by e-mail and, at the same time, return the product to

Watch Deluxe, Via Palazzo di città 19, 10122 Torino Italy

This must all be done within the timeframe indicated above. Products must be returned in perfect, “like new” condition.

N.B. return for Business users, so in case of sale to business or companies, return will not be authorized.

CREDIT CARD PAYMENT

All purchases made by credit card must be paid in advance and in full in Euros. Orders will be considered valid after confirmation of payment.

To ensure maximum security of personal information entered during payment, all data is encrypted and the transaction is protected with SSL encryption protocol.

Should the payment be rejected, it is a good idea to check the expiration date of the card and the accuracy of the data entered. Sometimes the card’s spending limit may have already been reached. Please feel free to contact your bank for more information.

SECURE PAYMENT

Credit card payments are further protected by Stripes technology is a service available for credit cards and personal prepaid cards that allows you to safely use your credit card while protecting you from fraudulent use.

Payments accepted:

Paypal (cost borne by the customer)

Visa

Mastercard

Amex

Applepay

Amazon pay

bank transfer

Payment by Bank Transfer and Credit Card is available at our website.

All payment methods only guaranteed through our SSLEV certificate and privacy guaranteed to all our customers. Among other payment types, we can also offer our customers pickup at our offices in Turin.

With just a few simple clicks you can pay through our site, after registering and entering your Billing/Shipping information.